Service

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The TRL Systems Service Commitment

Problems aren’t confined to Monday through Friday. That’s why we offer extended service hours at regular service rates. We’ve got your back every day of the week.

• Regular service hours, 8AM - 5PM, seven days-a-week
• 24/7/365 on-call service
• On-site emergency response (within 4 hours for contract customers)
• Highly trained service personnel
• Service and maintain most products
• Discounts for prepaid service and preventative maintenance packages
• Downtime minimized with immediate access to parts
• Sensitive to your unique work environment

For service rates, give us a call at (800) 266-1392 or email service@trlsystems.com.

 
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Let Us Take Care of Every Little Thing

Stay ahead of any potential system issues with a preventative maintenance plan. We’ll worry about the regular cleaning, testing, battery replacement and maintenance of your system so you don’t have to. Preventative Maintenance ensures that you’re getting the best performance, longest life and biggest bang for your investment bucks.

TRL Systems’ AlertPro offers a cloud-based, real-time application that allows our security team to manage, maintain and test IP security systems. We continually scan to proactively prevent power outages and critical system errors on devices including:

  • Video Management Systems

  • IP Cameras

  • Access Control Devices

  • Work Stations

  • Servers

  • Network Switches

 
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