Enhancing Public Safety in Downtown Upland with Real-Time Visibility
When the Upland Police Department and the City of Upland set out to improve safety and situational awareness in the city’s downtown district, they needed more than a standard camera system. They needed a thoughtfully designed surveillance network that could support law enforcement operations, daily public safety needs and major community events.
To bring that vision to life, the City of Upland partnered with TRL Systems to design and implement a comprehensive downtown camera and wireless infrastructure solution spanning 10 blocks in the heart of downtown Upland.
The area serves as a central gathering place for the community and hosts major events throughout the year, including the annual Lemon Festival, which draws more than 100,000 visitors over a single weekend.
Designed Around Real Operational Needs
From the beginning, collaboration played a key role in the project’s success. TRL worked closely with the city’s IT department and law enforcement personnel to understand how the system would be used in real-world situations.
The solution included strategically placed Avigilon cameras and Siklu wireless radios to provide broad coverage, high-resolution imaging and reliable connectivity throughout the downtown corridor.
Camera placement was planned with purpose. TRL worked directly with police personnel to identify high-traffic and high-incident areas, determine ideal viewing angles and ensure the system delivered the image quality needed to support investigations.
The system was designed to help officers and dispatchers gain clearer visibility into downtown activity, with camera views supporting facial identification, vehicle tracking and license plate visibility.
Supporting Daily Operations and Large-Scale Events
Today, the downtown camera network plays an important role in daily public safety operations. Dispatchers can monitor live camera feeds in real time, giving officers greater situational awareness as calls come in.
During large public events, the department can activate a centralized command center with multiple live camera views covering the downtown area. This added visibility helps law enforcement monitor activity, respond more effectively and support a safer environment for residents, visitors and local businesses.
Real Results for Public Safety
The system has already supported multiple investigations, including hit-and-run incidents, vandalism cases and a major violent crime investigation. In one case, investigators were able to track a suspect vehicle through the downtown camera network and identify a license plate that ultimately led to an arrest.
These outcomes demonstrate the value of a system designed not only to record activity, but to provide actionable visibility when it matters most.
A Partnership Built on Responsiveness
Beyond the technology, the City of Upland credited TRL’s responsiveness, planning and hands-on support as key factors in the success of the project.
“Everybody’s been great to work with,” said Lieutenant Andrew McCullough of the Upland Police Department. “They did all our planning and mapping, stayed on top of things, and were proactive throughout the project. They walked me through how everything worked and helped coordinate details, like tree-trimming schedules, to keep camera views clear. I have nothing but good things to say about my experience with TRL Systems.”
Building a Safer Downtown
The downtown Upland project shows how thoughtfully designed surveillance infrastructure can do more than capture video. It can help cities improve visibility, strengthen response capabilities and build a stronger foundation for long-term public safety.
By combining strategic planning, reliable technology and responsive support, TRL Systems helped the City of Upland create a camera network designed around the needs of the community and the law enforcement teams who serve it.
